University Web Developers

University Web Developers

One of the concerns I hear about social media seems to confuse social media with what I call asocial media; soapbox monologues on unmoderated blogs by anonymous posters with no interest in dialogue. In other words, what's social about one (or many) people posting flames without caring about the response?

In the perceived debate between controlled and uncontrolled messaging -- as false a dichotomy as "you're either with us or agin' us" -- is anyone managing in the nuanced area between, where editorial moderation and civilized discussion is valued? To what degree is the strategy of crowdsourcing ideas and selecting only some for action (as at change.gov and whitehouse.gov) instructive?

Are you involved in managing social media in the area between being-open-to-all-perspectives and being willing-to-moderate-which-will-be-heard? (Does it have to be all or nothing?) If so, how do you do it? ;)

Views: 63

Reply to This

Replies to This Discussion

I share this concern as well. I never want to censor content, but sometimes for the good of the community it needs to be done. In Seth Godin's book "Small is the New Big", in the topic of "Accountability", he talks about all the problems on the Web due to anonymity. He compares it to a workplace where all the employees come to work wearing a mask. They can say and do anything and there are no repercussions. In his words - "Anonymity is the enemy of civility".

I personally would like to make it a requirement that to participate on this site you have to be a real person, using your real name. Virtually all of the content I've had to ban has come from people who are anonymous and are posting content for their own gain rather than for the community. I hope we get a variety of opinions on this site because that is a tenet of good conversation. I just prefer to know who I'm talking to. In addition, I prefer to see members who use a picture of themselves as their avatar. For me, when I can put a name with a face it makes the conversation more human.
Right on.
Excellent points, Mark. This is the only "social" site where my avatar is an actual pic of me largely because of the reasons you point out.

The only place this would apply to my institution is our blog (hosted on blogger). We moderate the comments we get there, but if memory serves we only rejected a single comment and it was obvious spam, a problem that blogger seems to have addressed since then. The only entry we've had that generated any real debate was a discussion on the president's desire to make us a smoke free campus. We were pleasantly surprised when it didn't quickly turn into a flame war.

Other than that, in all honesty, we're still working on trying to get the sort of sticky content that generates enough discussion for us to even really worry about civility/censorship issues. :)
Our CMS (Ekklesia360 from Monk Development) requires that someone log in to the site in order to post a comment to a blog or a thread (or response to a thread) on our message boards. We still moderate the comments, as there has been at least one instance of SPAM in our online community, but I have yet to reject an actual comment, because that extra step of logging in helps ensure that someone is an actual person.

We really want to be intentional about encouraging open discussion and dialog, so I am not likely to reject a comment, unless it is obviously a flame or SPAM. We have had a couple of spirited conversations on a couple of our blog posts, but like Derek, most of our content (so far) hasn't been sticky enough to cause any real problems.
Speaking as a representative of the avatar-represented crowd - and a real person - let me say that the online world gives you a chance to play with your image or dispense with it entirely. Using an avatar - or a nickname - doesn't make you any less "human."

RSS

Elsewhere

Latest Activity

Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Learn why your college or university should choose SaaS across the board, especially for your next CMS. http://bit.ly/2Iy0SZE"
Oct 8
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join us for our next webcast with OmniUpdate CEO Lance Merker, who will delve into key insights about Generation Z’s online search behaviors to help you refine your school's web marketing strategy. http://bit.ly/2zhdcIt"
Oct 3
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Our newest guide will help you learn what it means to be accessible, how to implement accessibility best practices, quick fixes to try as well as a long-term plan, plus tools to help you in your website accessibility efforts. Download it now!"
Oct 1
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Are online forms more efficient? Learn how El Camino College used Formstack to create online forms that expedited processing, improved communications, increased transparency, and promoted accountability across campus. http://bit.ly/2zhdcIt"
Sep 18
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"It's important to understand the science behind your web pages to better engage and ultimately attract prospective students to your site. http://bit.ly/2ZYK8FZ"
Sep 12
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"If you’re struggling with web challenges such as accessibility, SEO, design consistency, workflow, content governance, or how to start a website redesign, you’re not alone. Join our next webcast to learn how other higher ed institutions…"
Sep 5
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"eQAfy confirms that OU Campus is still the #1 commercial CMS for colleges and universities in the United States. http://bit.ly/2Lir9Mn"
Aug 28
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Here’s an outline of everything you need to know about OCR compliance, including what it is, what your college or university can do to stay compliant, and resources for OCR compliance. #accessibility http://bit.ly/2rcPDgG"
Aug 23
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join us for our next webcast with April Buscher from Montana State University Billings to learn how blind readers and people with hearing impairment view and read your website and how you can make it accessible to them. http://bit.ly/2zhdcIt"
Aug 14
Amanda Lawson joined Lynn Zawie's group
Thumbnail

OmniUpdate

Share your experiences using OmniUpdate CMS
Aug 9
Amanda Lawson posted a photo

Amanda Lawson

Amanda Lawson, Web Content ManagerCommunity College of Allgheny County
Aug 9
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"High schoolers spend more time on their digital devices than they do sleeping, doing homework, or participating in extracurricular activities. So how do you make your message stand out to them? #eexpect http://bit.ly/2MOIIWC"
Aug 8
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Want to increase digital engagement with high school juniors and seniors? Join our next webcast with Stephanie Geyer from Ruffalo Noel Levitz as she shares new data from the 2019 E-Expectations Trend Report on email, paid media, and social media…"
Jul 31
Charlie Holder joined DNI's group
Thumbnail

Cascade Server CMS

For folks who use (or are interested in) Hannon Hill's Cascade Server CMS productSee More
Jul 26
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Is your website in compliance with the new WCAG 2.1? Join our webcast to learn various accessibility guidelines, what’s new in 2.1, and more! http://bit.ly/2zhdcIt"
Jul 22
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Even though GDPR has been in effect for over a year, many U.S. colleges and universities are still struggling with how best to implement the rules. We’re here to help. http://bit.ly/2YZZtRQ"
Jul 18
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Does your college or university website meet the new WCAG 2.1 accessibility standards? http://bit.ly/2JBXD3s"
Jul 12
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join us for our next webcast with Eric Turner from Mt. San Antonio College, who will share easy steps to make your website GDPR compliant. http://bit.ly/2zhdcIt"
Jul 10
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"It is always important to make a good first impression! Join Aaron Blau from Converge Consulting as he covers ways to make your web content attractive to your target audience and create an authentic brand message. http://bit.ly/2zhdcIt"
Jun 19
Jon Shaw posted a discussion

email obfuscation

Anyone using a javascript or php email obfuscation library that is effective for spam defense?See More
Jun 11

UWEBD has been in existence for more than 10 years and is the very best email discussion list on the Internet, in any industry, on any topic

About

© 2019   Created by Mark Greenfield.   Powered by

Badges  |  Report an Issue  |  Terms of Service