One of the concerns I hear about social media seems to confuse social media with what I call asocial media; soapbox monologues on unmoderated blogs by anonymous posters with no interest in dialogue. In other words, what's social about one (or many) people posting flames without caring about the response?
In the perceived debate between controlled and uncontrolled messaging -- as false a dichotomy as "you're either with us or agin' us" -- is anyone managing in the nuanced area between, where editorial moderation and civilized discussion is valued? To what degree is the strategy of crowdsourcing ideas and selecting only some for action (as at change.gov and whitehouse.gov) instructive?
Are you involved in managing social media in the area between being-open-to-all-perspectives and being willing-to-moderate-which-will-be-heard? (Does it have to be all or nothing?) If so, how do you do it? ;)