University Web Developers

University Web Developers

For those of you who have recently updated your site or going through an update (since Jan 2008), do you support IE6?
Why? Why not?
If not, how do you handle those few visitors that still use it? Browser upgrade suggestions? A supported browser copy on a page or footer?

We're leaning towards only supporting Safari 3+, FF 2+, and IE7+.
Thoughts?

Views: 44

Reply to This

Replies to This Discussion

I unilaterally declared that my office (a one man web office for a 26,000 page site) will not support IE6. It's a resource issue, not to mention it's running at its EOL. I simply don't have the time to stop and test every little thing in it and deal with its quirks and flaws. Usually, these are elements of progressive enhancement, and I simply will do some browser detection and have the page modify itself accordingly (easy with our CMS) to not serve enhanced code to IE6. Sometimes it's actual layout stuff. I simply can't care, too many bigger fish to fry.

When users complain, I tell them to get Firefox. If that doesn't work, I politely explain that it's not a reasonable demand to support such an old piece of software now given our resources, and if they want it to change, feel free to write our VP asking that more manpower be added to the office. And then go get Firefox. Has it gotten me some dirty looks and angry emails? Yep. But ultimately, no one challenges the matter, because at least in our case, I'm right, heh.
We still support IE6 as about 23% or our total visits are still IE6. That is too large of a percentage to totally not support it. We try to get it as exact as IE7 and FF2+ but in some cases we have to settle for something that is not as perfect.

The browsers that we don't support are those that are less than 5%, so we still have a ways to go before we will officially tell people that it is not supported.

That being said, if our campus users call with problems and they are on IE6 we do try and push them to a newer browser.
We also decided to minimally support IE6 (visually) in a recent redesign. Unfortunately, around 14% of our users still use IE6, so we didn't feel that we could totally ignore it. Our org doesn't really have a "browser strategy" yet, so for now, we're just making these decisions on an ad hoc basis.

We were using PNGs for banner and rounded corner images, so we just made .gif equivalents, and used CSS hacks to hide the PNGs from IE6, and separate CSS rules to display the .gifs. It doesn't look extremely pretty, but it's functional.
For the past three years we've seen IE6 usage go from 22% to 9%.

There are several factors for us: resources, not wanting to use hacks, and an expectation that we'll see a continued decrease in IE6 usage.
For us this is really an analytics question. Our IE6 users are still too many in number to ignore. It is getting closer though.
We've still got 10%+ IE6 usage, so I think we'll have to hold out a little longer. *sigh*

Apart from the percentage, I think it's important to think about exactly who that small percentage may represent. My guess is that people who haven't updated from IE6 are a combination of:

1. Corporate users who are stuck on IE6 for standardization reasons.
2. Older people who think IE6 is the internet.
3. Non-technical people who don't know or can't be bothered.

My point: From a student recruitment and admissions standpoint, IE6 probably isn't that important, since teenagers aren't likely to be in these groups. From a fund raising, business relations and alumni standpoint, you may want to keep things running in a terrible, abomination of a browser for just a little bit longer.
Ha ha ha. We support IE6 because our IT office won't support IE7 or 8 for campus users yet.
I minimally support IE6 for layout issues, and make try to not to use PNGs. I don't find that limiting. Constraints foster creativity.

I also added a conditional If IE 6-7 statement at the footer of our site suggesting that those users upgrade to Firefox, Safari, or Chrome.

I'd love to ditch it entirely, and I can see that from our analytics, the vast majority of our IE6 users are here on campus, possibly in our building.

How about this as a question: At what percentage do we stop supporting it?
I think we've had this discussion (or a similar one - maybe it was about supporting IE8) recently. Our site still gets a decent amount of traffic from IE6 users, so we minimally support it. I will check new pages and major updates in IE6, and will correct major issues if they appear. We use quite a few transparent PNGs in our layout, as well, but I've implemented iepngfix.htc through conditional comments for most of those. In the few cases where that's not feasible, I've made GIF equivalents for use in IE6.

When building the site, I even developed it to minimally support IE5, as there were still about 5% of our visitors using that. However, that number has declined to only one or two visits each month since the redesign, so I've stopped even checking the site in that browser.
We support IE6, IE7, and FF. I wish we could drop IE6, but a good 20% of users still use it.

RSS

Elsewhere

Latest Activity

Rachel Mele commented on Lynn Zawie's group OmniUpdate
"Does customer service matter when choosing a CMS? Just ask Sherri Davis, webmaster at Gulf Coast State College in Panama City, Florida. #HurricaneMichael"
12 hours ago
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"There’s no need to hire a pricey consultant to tell you if your college or university website is performing. Just ask your students. "
Tuesday
Jessie Groll posted a discussion

Thoughts on "part-time work from home" for a web developer?

This isn't a posting for a job (but hopefully that will be coming soon!)We are looking to hire a new web developer, and have gotten the OK from HR to offer this with the possibility of working from home a few days of the week, and in the office the other days. We're hoping to draw in some more candidates from outside of our local area. This is only the second position at our institution that is not fully on site, so we're in uncharted territory!I'm curious to know, does anyone work part-time…See More
Monday
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"Join us for our next webcast with Stephen Fornal from Tarrant County College and learn how to simplify web layouts with CSS Grid and Flexbox! "
Nov 8
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"Congrats to Robin Oliver of Western Carolina University for being named the 2018 AMA Higher Education Marketer of the Year! "
Nov 7
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"There is a simple way to advise content contributors about writing content for your school’s website: “Go with the Flow.”"
Nov 6
Jon Shaw posted a discussion

The .app domain

Have any schools jumped on board the .app domain?See More
Nov 5
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"Check out these 5 steps to conducting a successful website pilot content audit"
Nov 2
Profile IconHilary Knox, Anthony Vela and Tina Burnell joined University Web Developers
Nov 1
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"Register now for our next webcast to learn about differences in accessibility laws, best practices, and free tools to help test the accessibility of your own sites! "
Oct 31
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"Every year, there is always a surprise statistic to learn in the E-Expectations Trend Report about prospective students. What was it for 2018? "
Oct 31
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"The good news about conducting a website content audit is that there are a number of free and fee-based tools to make the process faster and easier. "
Oct 25
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"When designing a targeted marketing campaign for first-generation students, consider these 5 points"
Oct 24
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"You know that compiling a comprehensive report of your website’s content and its data is a key step in a website redesign, but what does it mean? "
Oct 18
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"Here’s some advice: save your money being spent on direct mail and focus your marketing efforts online. "
Oct 16
Rachel Mele commented on Lynn Zawie's group OmniUpdate
" Before you launch into new content creation or migrate content to your new website during a redesign, save time and resources by evaluating your existing content. "
Oct 12
Jessie Groll replied to Jessie Groll's discussion Front End Web Developer Opening at Indiana University of Pennsylvania
"Note, the deadline has been extended on this search!"
Oct 11
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"If a website redesign is in your future, our new white paper is a must-read! It’s a step-by-step guide to auditing your content so your new site is well-organized, streamlined, and replete with high-performing pages. Download now!"
Oct 10
Rachel Mele commented on Lynn Zawie's group OmniUpdate
"Check out these 5 biggest takeaways from the 2018 E-Expectations Trend Report: "
Oct 9

UWEBD has been in existence for more than 10 years and is the very best email discussion list on the Internet, in any industry, on any topic

About

© 2018   Created by Mark Greenfield.   Powered by

Badges  |  Report an Issue  |  Terms of Service