University Web Developers

University Web Developers

Has anyone conducted a survey about web usage on mobile devices?

Hello,

We are planning to conduct a survey of faculty/staff and students to determine if they are using their mobile devices to access the University at Albany website and which pages they would like to see in a mobile format.

Has anyone conducted a similar survey? If so, would you be willing to share your questions? Thank you for any feedback you can provide.

Hilary Knox
New Media Specialist
University at Albany

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Although I realize this isn't an official survey we've been watching our usage statistics on mobile devices over the last year or so and have seen usage rates as high as 10%. We have a special use however that would benefit mobile users so I'm curious as well to see what others are seeing.
At St. Mary’s University (TX) they started with the “must haves”:
- About St. Mary’s
- Contact Us
- Important advisory information (if any)

Then, to please the largest number of internet visitors, St. Mary’s used analytics tools to determine that the athletics site had the highest amount of traffic.
- Add: Athletics

Finally, add easily query-able data-sources were selected as they are the lowest hanging fruit that give the most value to users. This includes:
- Calendar of Events
- News

The site is: http://m.stmarytx.edu/ (which you can view in chrome or firefox on a PC, actually)

Simple is king when it comes to mobile.. as smartphones become standard, the site development will surely follow suit.

I am unsure of the current analytics.. hope that helps. I am curious to learn what other institutions are doing..
We have just started to watch this information in our analytics as well. We have not yet conducted a survey, though it seems to me that one question that needs to be asked is which mobile device they are using. Our current, non-mobile website looks vastly different on a Blackberry than it does on an iPhone or the Droid...
Yes - mobile sites do look different on different devices.. that is why a very simple XHTML approach is best.. when you look at analytics - be careful not to only look at the "device" information.. many mobile phones still do not appear as mobile to analytics services (as they look for specific information in the http header).. so the information can be misleading.. rather, look at traffic as a whole to your m. site.. that will give you a much better perspective on number of mobile visits. that is not to say don't use google analytics.. quite to the contrary..http://mobiforge.com/tip/use-google-analytics-mobile-tracking
to look at how your site appears on different mobile devices.. http://mtld.mobi/emulator.php

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