The Office of Information Technology at UCI has two vacancies for Technology Support Specialists to assist faculty, staff, and students through the Canvas transition (see sites.uci.edu/canvas/).
Position Title: Technology Support Specialist
Department: Information Technology - N
Req No.: 2016-0505
Location: UC Campus - Irvine
As a member of a highly collaborative team supporting a dynamic and diverse instructional community, provide responsive, professional, and high quality front-line end-user support for faculty, staff, and student users of enterprise learning management systems and integrated campus and third-party services. Manage escalation and follow-up through to resolution with third party vendors for supported services. Contribute to campus custom development by using support interactions to identify emerging needs, trends, and opportunities to better serve campus faculty, staff, and students.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer committed to excellence through diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Salary: Range $26.54-$36.95
Work Schedule: 8-5, M-F
2 Contract Positions. This is a one year contract appointment position with the possibility of additional year contract appointment extensions. Per the University of California (UC) recruitment policy, because this position has undergone competitive recruitment, this position can be converted to career status any time after hire, as conversion meets criteria set by UC recruitment policy and the needs of the Office of Information Technology department.
Final candidate subject to background check.