University Web Developers

University Web Developers

More Google Analytics - Person who created account no longer with institution

Our alumni online community is hosted by iModules.  The person who was involved in the implementation set up a Google Analytics profile to monitor the site.   Here's the problem.  He's no longer with our institution and maintains he gave access to the report to his former director.  Of course, said director claims no knowledge of having any access, and claims he has never had a gmail account.

 

Now that his replacement is on campus, the first question I was asked was what kind of data I can provide about the site.

 

Other than keeping up our efforts to track him down, am I correct in thinking we have no other options here? The only pieces of information I have are the tracking code that's installed on the site and his email address that he used.

 

Any ideas would be appreciated...

Views: 131

Reply to This

Replies to This Discussion

I've had a similar problem. I was able to regain access by asking for a password reset. I don't mean to ask a silly question but did you try 'I forgot my password' to see if anything comes through to reset?

 

Not silly at all - when this started yesterday, that was the first thing I asked the director who was supposed to have this account.  The individual doesn't know anything about a gmail address to access Google Anallytics (the address I have is the former employee who created it).

You *could* try going through 'forgot my username' first. See if it sends an email to your institution. You'll have to work with whomever manages your email accounts there. With luck, the secondary email address associated with the account is one of yours (perhaps the former employee's).

RSS

Elsewhere

Latest Activity

Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Does your college or university website meet the new WCAG 2.1 accessibility standards? http://bit.ly/2JBXD3s"
Friday
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join us for our next webcast with Eric Turner from Mt. San Antonio College, who will share easy steps to make your website GDPR compliant. http://bit.ly/2zhdcIt"
Jul 10
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"It is always important to make a good first impression! Join Aaron Blau from Converge Consulting as he covers ways to make your web content attractive to your target audience and create an authentic brand message. http://bit.ly/2zhdcIt"
Jun 19
Jon Shaw posted a discussion

email obfuscation

Anyone using a javascript or php email obfuscation library that is effective for spam defense?See More
Jun 11
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join us for our next webcast with Kelly Bostick from University of Arkansas who will provide some great tips on ways to ensure that all of your digital content is accessible. http://bit.ly/2zhdcIt"
Jun 6
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Creating and producing website content is just the tip of the iceberg. In our latest white paper, learn how to manage that content to help your website reach its fullest marketing and recruiting potential. http://bit.ly/30WJ0PW"
May 30
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"A college or university website redesign is the most effective and cost-efficient way to attract and recruit new students. Download our ultimate guide to get started on your redesign today! http://bit.ly/30MmcSQ"
May 28
Cody Bryant is now a member of University Web Developers
May 20
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join us for our next webcast with Rachael Frank from Gravity Switch to learn how to organize your content and messaging for a website redesign. http://bit.ly/2zhdcIt"
May 16
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Capitalize on content by creating an editorial calendar for your college or university website. Here’s how: http://bit.ly/2WCauaY"
May 9
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"A soft launch of your website redesign is well worth the extra time. Find out why. http://bit.ly/2LfeigX"
May 2
Linda Faciana posted a blog post

Webcast - Website Redesign | The importance of using content inventories

Join us for our next webcast with Laura Lehman from Eastern Mennonite University to learn how to effectively use Google Sheets during a website redesign and migration! http://bit.ly/2zhdcItSee More
May 1
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"What are characteristics of the best CMS for colleges and universities? Read our guide to find out: http://bit.ly/2Vt519j"
Apr 24
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join us for our next webcast with Caroline Roberts from iFactory who will be providing tips on how to improve your SEO by finding and wisely using the keywords and phrases that matter most! http://bit.ly/2zhdcIt"
Apr 18
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"If your college website is not reaching your audience, but still meets most technical and accessibility requirements, there are a number of ways to fine-tune its performance. http://bit.ly/2KO08U8"
Apr 18
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Before you click the launch button on your newly redesigned website, it pays to doublecheck the details: http://bit.ly/2D9v5vr"
Apr 11
Laurie Trow replied to Jessie Groll's discussion Thoughts on "part-time work from home" for a web developer?
"I do work from home a few days a week. Depending where you're located, this would definitely be a perk. I've found plenty of higher ed jobs, but it's not often where working from home is an option. I find this odd since the higher ed…"
Apr 4
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Take a look at these award-winning higher ed digital marketing campaigns to see what’s working for them – and what you can implement to make your school’s digital marketing campaign one of the best. http://bit.ly/2JlzLiq"
Apr 3
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Do you have a plan in place to ensure your redesigned website is a success? Read our new white paper for the steps needed to successfully launch your website so that it is effective, informative, and gets noticed. http://bit.ly/2HZt73Z"
Mar 29
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"The better you pay attention to these small SEO details, the higher your website will rank in searches. http://bit.ly/2I6Yo1C"
Mar 28

UWEBD has been in existence for more than 10 years and is the very best email discussion list on the Internet, in any industry, on any topic

About

© 2019   Created by Mark Greenfield.   Powered by

Badges  |  Report an Issue  |  Terms of Service