University Web Developers

University Web Developers

My institution is exploring the idea of implementing a new online giving form. Do you have any suggestions based on the requirements listed below. Ideally we'd like to find a service to work with that offers a turn-key system, but aren't opposed to the idea of working with a vendor to develop a custom solution.

Thanks,

Doug

REQUIREMENTS

  • PCI compliant
  • Mobile optimized – works equally well across desktop, tablet, and mobile devices
  • Multiple Giving Forms - ability to do more than one online giving form should we need to
  • One-time and scheduled/recurring payments (monthly, quarterly, semi-annually, annually)
  • Accepts credit cards (MC, Visa, Discover, American Express), echecks, and debit cards
  • Merchant account payments - payments sent to our own merchant account at regular intervals with full accounting of all service fees and payments
  • Customizable forms - ability to easily add additional customized fields in addition to address and billing fields, hidden fields. Form fields should be easily changeable (not set in stone and require expensive fees to make simple changes or additions)
  • Able to brand to my institution and use our own logo; a custom URL is a plus (forwarded subdomain, e.g, giving.mycollege.edu)
  • Strong customer support (24/7 by phone, email, online chat a plus)
  • Display HEP matching gift search without taking donors away from form
  • Email receipts/gift confirmations sent to donors, able to send donors to our own custom gift confirmation page, announcements of gifts sent to administrative staff
  • Great reporting features that will allow accounting of gift information (macro and micro views); ability to easily export gift information to .csv or Excel
  • Text-based giving (mobile giving) a plus, but not required.

Views: 136

Reply to This

Replies to This Discussion

Our institution uses Raiser's Edge CommunitySpark for this. I don't have direct involvement with that system, but at first glance but I don't think it offers the level of customization you are looking for.

I believe there are a lot of good solutions available in the non-profit/NGO space, and some of them may have the flexibility you are after. One starting point for researching these: http://www.idealware.org/articles/few-good-online-donations-tools.

RSS

Elsewhere

Latest Activity

Sara Arnold commented on Lynn Zawie's group OmniUpdate
"How do you get all the help your web team needs without taking a bite out of the budget? We've got the answer in today's blog post!!​​"
Wednesday
Profile IconCraig Koebelin and Evan Starr joined University Web Developers
Wednesday
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Learn why Hope College switched from open source Drupal to OU Campus to manage its website in our new case study! "
Monday
Ronny Murahwa is now a member of University Web Developers
Apr 21
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Check out today's blog post for tips on how to structure your institution's website content based on student interests! "
Apr 20
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Ready to optimize your website visitors' search experience? Tune in this Friday to Higher Ed Live at 1PM ET and get tips on how it’s done from Utah Valley University and Oklahoma City Community College. "
Apr 20
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Get your 2016 Gadget Challenge idea submitted for a chance to win free registration to #OUTC17! "
Apr 19
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"There’s no better time to shine than at NCMPR’s 2017 national conference in Charleston, SC! Submit your proposal by May 2 for your chance to present. "
Apr 15
Kevin Kinder commented on Lynn Zawie's group OmniUpdate
"Learn about the website transformation that got University of North Carolina School of the Arts nominated for a Webby Award in our latest blog post!"
Apr 13
Kevin Kinder commented on Lynn Zawie's group OmniUpdate
"Let’s show support for our fellow OmniUpdate community member and vote for University of North Carolina School of the Arts in The Webby Awards. Their site is stunning!"
Apr 12
Kevin Kinder commented on Lynn Zawie's group OmniUpdate
"Does your site look stunning on desktop, but takes eons to load on mobile? Tarrant County College’s Stephen Fornal has the fix in Community college week!"
Apr 7
Kevin Kinder commented on Lynn Zawie's group OmniUpdate
"Don’t play catch-up! It’s critical to focus on your web presence now rather than later. Why? Get the scoop on our blog."
Apr 6
Kevin Kinder commented on Lynn Zawie's group OmniUpdate
"Introducing Module Monday, where every first Monday of the month one of our modules will be featured. Check out this month's module! "
Apr 6
Kevin Kinder commented on Lynn Zawie's group OmniUpdate
"CCCU’s 2016 Commission on Technology Conference is going to be simply amazing... Don’t miss your chance to present! Proposals due 4/15."
Apr 6
Kevin Kinder commented on Lynn Zawie's group OmniUpdate
"The deadline to speak at AMA’s Symposium for the Marketing of Higher Education in Orlando, FL is fast-approaching! Submit your proposal by 4/15."
Apr 4
Kevin Kinder commented on Lynn Zawie's group OmniUpdate
"Find out what it means to “design with a crystal ball” when building a website from the ground up in our new blog post!"
Mar 31
Kevin Kinder commented on Lynn Zawie's group OmniUpdate
"Welcome aboard Midland College! We are pleased to have you as part of the OmniUpdate family. "
Mar 29
John Richardson is now a member of University Web Developers
Mar 29
Brad James joined Mark Greenfield's group
Mar 28
Jeffrey Garner left a comment for Lacy Paschal
"Thanks for feedback."
Mar 28

UWEBD has been in existence for more than 10 years and is the very best email discussion list on the Internet, in any industry, on any topic

About

© 2016   Created by Mark Greenfield.   Powered by

Badges  |  Report an Issue  |  Terms of Service