University Web Developers

University Web Developers

Good afternoon. North Carolina A&T State University is preparing to initiate a university-wide website redesign.  We would like to hire a web operations management firm to help us to define our strategic plans and to assist us with the development of governance policies.  We would also like for the firm to help us to develop an RFP (or a series of RFPs) for a CMS (including templates and Web 2.0 tools), a search engine, and to complete the redesign itself.  We would also like for the RFP to include a request for the firm to provide a project manager for the redesign.  Does anyone have a template - or some tips that may assist us with this request?  Thank you in advance.

Views: 301

Reply to This

Replies to This Discussion


Did you happen to receive any template RFPs from anyone for this? We here at Washburn University (Kansas) will be going through this very shortly and we are starting to see if anyone will share some examples with us, as well.


I created a document that covered the types of questions you'll need to consider as you go through the process.  The PM should help develop some of these answers.  I'd expect any major redesign firm to have someone to PM their site.  They'd probably expect someone at the College to PM its side.


Goals & Objectives

  • Don’t redesign to redesign.  Redesign for some purpose.
  • Relates to institutional goals & objectives.  Ties to strategic planning?
  • Needs to be explicit.


  • Look and feel
  • Research pre-design, in-design, and post-design stages (which audiences?)  (us or them?)
  • Design only or HTML/CSS construction?
  • Dynamic Elements?  Social Media connections?
  • Navigation / Site Architecture – keep, tweak, or new?  (task v. audience v. mix)
  • Homepage + Related Templates
  • Conversion to CMS?
    • Content migration? (us or them)
  • Homepage Flexibility
    • Needs to support zero, one or more of SummerSession, WinterSession, Opening of School, Commencement, Homecoming/Reunion, Family Weekend, Inauguration, etc.

Audience Sensitivity

  • Primary target prospective students?
  • Cannot ignore needs of other audiences

Technology Compatibility

  • XHTML/CSS design should be required (table-based layout avoided)
  • Positive user experience across platforms and modern browsers (define)
    • Graceful downgrade for out-of-date browsers  (define)
  • Templates should be coded via SSI to allow for automatic deployment to departments
  • Any server-side technologies need to be able to run on our platform
    • Apache on Unix, PHP, CGI (Perl preferred), MySQL, SSI
  • Code must be audited prior to production

Policy Compliance

  • SUNY Brockport Web Content Policy (Required content)
  • NYS OFT Mandatory Standard S04-001 (HTML coding/accessibility issues)

Graphical Look-and-Feel

  • Tie-in to other publications?
  • Use of marks?  Which?
  • NYS OFT Mandatory Standard S04-001 (some accessibility implications)
  • ???

New Content Required/Desired

  • ???


  • RFP to identify potential consultants, requiring matched portfolio and references (min 3)
  • Multiple design prototypes with phased culling – predefined process
  • User studies requirement to demonstrate achievement of objectives (multiple audience)
  • Final 2 candidates should be submitted for live testing with College Web site
  • Requires departmental review time prior to going “live”


  • RFP should note that College/University would retain all rights related to work
  • RFP should explicitly prohibit content on the bottom of every page such as “Designed by ABC Web Studios” and prohibit any indication of the outside vendor’s involvement
  • RFP should state finalists will be invited to give presentation on campus
  • RFP should request timeline to accomplish, assuming xxx start date.
  • Depending on requirements, the College should expect:
    • the process to take between a semester and a year
    • the one-time costs to be between $20,000-$100,000
    • the possibly of ongoing costs (particularly with a CMS).
  • These range expectations should be narrowed as other decisions are made.  Or, target values should be set and we can work back from there.
  • Concerns in Web Advisory Committee recommendation should be acknowledged and addressed. [specific to my institution?]


  • College Web Content Policy empowers three people in this regard:
    • Technology: LITS Web Manager
    • Content: Director, Marketing Communications
    • Graphics: Director, Design & Production
  • Identify key decision makers: President’s Cabinet?  Agreement on general objectives, principles, outlines, decision-making process etc. prior to start.
  • Identify staffing resources/needs to implement, maintain (depends on scope)

Awesome! Thank you very much, Steve!


This will be a great help.





Latest Activity

Christine Boehler posted a discussion

HighEdWeb 2020 Call for Proposals is Open!

The 2020 Annual Conference of the Higher Education Web Professionals Association (HighEdWeb) will travel to Little Rock, Arkansas, this October 18-21 — and the call for proposals is now open! As a digital professional in higher education, we know you have great ideas and experiences to share. From developers, marketers and programmers to managers, designers, writers and all team members in-between, HighEdWeb provides valuable professional development for all who want to explore the unique…See More
Christine Boehler shared Sara Clark's discussion on Facebook
Christine Boehler is now a member of University Web Developers
Brian Bell joined Kevin Daum's group
Brian Bell joined Mark Greenfield's group
Kenneth George is now a member of University Web Developers
John Sterni is now a member of University Web Developers
Feb 6
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"The early-bird discount for OUTC20 ends today! Don't wait... register NOW and save $100!"
Jan 24
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join our next webcast with Maxwell Rowe from @mackeycreativelab as he discusses ways to help students reach their educational goals using the guided pathways model on your website."
Jan 22
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Frustrated with student retention efforts and low graduation rates? Maybe it’s time to consider the guided pathways model for your institution's website. Check out our latest white paper for all the details!"
Jan 21
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"OmniUpdate is excited to be in the running for a People’s Choice Stevie Award for Favorite Customer Service! If you’d like to show your support, cast your vote now! You can vote as many times as you’d like."
Jan 16
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Take a ½ hour out of your day to learn 4 important tips on keeping your website accessible! Join Ryan from Paskill Stapleton & Lord @PSandL as he shares the accessibility guidelines for your university website."
Jan 7
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Get up to speed on GDPR and how it affects your higher ed institution and student recruitment."
Jan 7
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Web governance should not be an afterthought; when it’s done right, it can actually enhance your workflow and make your job easier."
Nov 8, 2019
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Exciting news... OmniUpdate has merged with Destiny Solutions! Learn more on our blog."
Oct 30, 2019
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Switching to a new CMS? Join our next webcast with Briana Johnson from @OSUIT to learn how to convince decentralized web content authors to tolerate the switch, actively participate, and enjoy it!"
Oct 29, 2019
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Your website is the front door to your college or university. Your website design has to accommodate for the way that students interact with and use the information your institution provides."
Oct 24, 2019
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Learn how a new website design and CMS helped Florida Gulf Coast University increase new visits to the school’s website with improved SEO."
Oct 21, 2019
Profile IconJames Pollard and Michael Clarke joined University Web Developers
Oct 21, 2019
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join our next webcast with Kelly Rushing from @uofsouthalabama to learn how to create accessible PDFs for your website by starting with your source documents."
Oct 18, 2019

UWEBD has been in existence for more than 10 years and is the very best email discussion list on the Internet, in any industry, on any topic


© 2020   Created by Mark Greenfield.   Powered by

Badges  |  Report an Issue  |  Terms of Service