Do you feel the general research abounding on the web regarding the use of technology is accurate or applicable to higher education?
What general trends have other schools observed in regards to student, prospective student, faculty/staff, etc., usage of your university websites, social media (Facebook/Twitter, etc), email, texting (technically the last two might be defined as social media, but are typically perceived separately by end users), etc.? What tends to be the most used by your different constituents?
Any general increase/decrease in usage in the different platforms? If so, thoughts/observations as to possible causes or correlating influences to changes in trends (ie moving content to portal systems, use of mobile apps, student access to web based technology, mobile vs desktop usage, advertising campaigns just to name a few)?
Any major differences based on general areas of campus (ie enrollment, academic, student affairs/services, auxiliary services, etc)?
Where applicable, any differences between main campus/satellite campuses?
Does your residential population seem to differ from off-campus?
We are part of University Communications and are looking for a tool or product to take in job requests, project requests, etc. Would prefer something that allows a feedback survey that asks for client satisfaction upon job completion. What are you using? What do you like about it?See More