University Web Developers

University Web Developers

My college is new to OUC and we are interested on how your end-users are being trained.

I am most interested in if you have created an OUC training enviroment. If not, how do you get them the needed hands-on experience with the system.

If you did create an OUC training enviroment, I'm looking for any information on how you accomplished this and how it is working for uyou.

Views: 350

Replies to This Discussion

In the beginning I offered training sessions for my users and the room held approx 25 people (computer lab with overhead projector - some people prefer to watch, others are more hands-on so they could follow along on their screens).  It was mandatory that you attend a training session before I would allow them to use OUC.  I offered it at varying times of day so I could accomodate different schedules.  These sessions are approx 2 hours in length and I now offer them for new users, 1-2 people at a time, in my office.  If I get a big group of new users (like our Grad Assistants who change each fall) I will use the computer lab.  I basically use the Basic User Manual which I've edited slightly for our quirks as my guideline for teaching the class.

Then I offered regular training sessions.  I sent out a survey asking what time of day and day of week was best and there was no set answer so I chose Friday afternoons since it seems to be a less-busy time on campus.  I would target a different feature each session - how to insert an image onto a page, for example.  I had a regular group that would come to each session, but it was sparsely attended.

I'm supposed to be creating videos for each feature so I can offer online training but I haven't found the time to create them.  And I like being able to be present to answer questions.  But online videos would be a good refresher for experienced users that may not have used OUC recently.

 

Congrats on becoming part of the OUC family! 

We may be doing it a bit backwards compared to most, but because OmniUpdate has been applied (mostly) to existing sites here at Ohio Wesleyan...and because we have a limited number of seat license for it so we have to do "shared" logins rather than "individual" logins, I've found it most effective to do training sessions either at the location of the person/people who will be working on a particular section of the site, or I arrange to use one of our computer labs in the rare cases where I know there will need to be more than a couple people in attendance.

At one point, I entertained the idea of creating a "sandbox" in which trainees could "play", but so many of them have very specific (and, usually, relatively minor) things that they need to change about their sites' content that it has proven more useful to let them "learn by doing" directly on their site.

Occasionally, someone will forget their training (usually in the case of someone who went through the training and then for various reasons didn't get around to doing anything with their site for a few months), so I'll do a "refresher" training for them at their location.

Again, though, we may be a bit nonstandard as far as our implementation of OmniUpdate is concerned, so take all of the above info with a grain of salt.

Doug Thompson

Manager of Web and Electronic Communications

Ohio Wesleyan University

I'm a one man shop, and training sessions were become too time-intensive, so I created some instructional videos.

5-step Beginner tutorials: http://www.vvc.edu/videos/oucampus-5steps/ (about 15 mins w/a left menu)

This video set covers:

  • How to Login
  • How to Edit Text
  • How to Upload & Link to your Document
  • How to Link to another Web Page
  • How to Edit the included Left Menu

5-step Intermediate tutorials: http://www.vvc.edu/videos/oucampus-5moresteps/ (about 27 mins w/a left menu)

This video set covers:

  • How to Insert/Edit an Image using the built-in Image Editor
  • How to Convert/Insert a Video (using Transcode-It)
  • How to Create a New Web Page using a Template
  • How to Link to that New Web Page before it is Published to your Production Server
  • How to Edit an RSS Feed

These two sets of videos have virtually eliminated the need for me to do any one-on-one training with anyone anymore.

Feel free to use them if you want.

Justin Gatewood
Webmaster | Victor Valley College

Thanks for your response.

Did OU make their trainng documents available in a format other than PDF so that it could be edited to include information pertaining to customizations, processes, etc.

David,

We can provide you with the Word doc masters of the training guides we use for on-site trainings as well as those for the guides that are posted to the Support website. If you have any questions regarding our training materials and training sessions, please call us at 800-362-2605 option 2 and ask for our training department.

Regards,

Andrew

Andrew Soderberg
Vice President Customer Support
OmniUpdate, Inc.
805.484.9400
Empower Web Excellence

RSS

Elsewhere

Latest Activity

Christine Boehler posted a discussion

HighEdWeb 2020 Call for Proposals is Open!

The 2020 Annual Conference of the Higher Education Web Professionals Association (HighEdWeb) will travel to Little Rock, Arkansas, this October 18-21 — and the call for proposals is now open! As a digital professional in higher education, we know you have great ideas and experiences to share. From developers, marketers and programmers to managers, designers, writers and all team members in-between, HighEdWeb provides valuable professional development for all who want to explore the unique…See More
Friday
Christine Boehler shared Sara Clark's discussion on Facebook
Friday
Christine Boehler is now a member of University Web Developers
Friday
Brian Bell joined Kevin Daum's group
Friday
Brian Bell joined Mark Greenfield's group
Friday
Kenneth George is now a member of University Web Developers
Thursday
John Sterni is now a member of University Web Developers
Feb 6
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"The early-bird discount for OUTC20 ends today! Don't wait... register NOW and save $100! https://outc20.com/"
Jan 24
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join our next webcast with Maxwell Rowe from @mackeycreativelab as he discusses ways to help students reach their educational goals using the guided pathways model on your website. http://bit.ly/2zhdcIt"
Jan 22
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Frustrated with student retention efforts and low graduation rates? Maybe it’s time to consider the guided pathways model for your institution's website. Check out our latest white paper for all the details! http://bit.ly/38rNild"
Jan 21
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"OmniUpdate is excited to be in the running for a People’s Choice Stevie Award for Favorite Customer Service! If you’d like to show your support, cast your vote now! You can vote as many times as you’d like."
Jan 16
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Take a ½ hour out of your day to learn 4 important tips on keeping your website accessible! Join Ryan from Paskill Stapleton & Lord @PSandL as he shares the accessibility guidelines for your university website. http://bit.ly/2zhdcIt"
Jan 7
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Get up to speed on GDPR and how it affects your higher ed institution and student recruitment. http://bit.ly/2YZZtRQ"
Jan 7
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Web governance should not be an afterthought; when it’s done right, it can actually enhance your workflow and make your job easier. http://bit.ly/33vIZU0"
Nov 8, 2019
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Exciting news... OmniUpdate has merged with Destiny Solutions! Learn more on our blog. http://bit.ly/332KSr8"
Oct 30, 2019
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Switching to a new CMS? Join our next webcast with Briana Johnson from @OSUIT to learn how to convince decentralized web content authors to tolerate the switch, actively participate, and enjoy it! http://bit.ly/2zhdcIt"
Oct 29, 2019
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Your website is the front door to your college or university. Your website design has to accommodate for the way that students interact with and use the information your institution provides. http://bit.ly/2P8VldR"
Oct 24, 2019
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Learn how a new website design and CMS helped Florida Gulf Coast University increase new visits to the school’s website with improved SEO. http://bit.ly/2ByaQq4"
Oct 21, 2019
Profile IconJames Pollard and Michael Clarke joined University Web Developers
Oct 21, 2019
Linda Faciana commented on Lynn Zawie's group OmniUpdate
"Join our next webcast with Kelly Rushing from @uofsouthalabama to learn how to create accessible PDFs for your website by starting with your source documents. http://bit.ly/2zhdcIt"
Oct 18, 2019

UWEBD has been in existence for more than 10 years and is the very best email discussion list on the Internet, in any industry, on any topic

About

© 2020   Created by Mark Greenfield.   Powered by

Badges  |  Report an Issue  |  Terms of Service