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Share your experiences using OmniUpdate CMS

Website: http://www.omniupdate.com
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Comment by Dan Chase on September 19, 2013 at 9:04am

Ronna, here at The University of Tennessee at Chattanooga (UTC), we are roughly the same size as you describe and just completed an OU Campus deployment & launch August 1: http://www.utc.edu/.

I was the lead admin on the project and managed all the user creation and access control. As well as customizing our templates after the initial ones were delivered by OmniUpdate. I also designed our server deployment environment and with the assistance of our IT staff implemented that environment including both production, test & development environments with multiple server front-ends.

How many people you need really depends on wether you are having OmniUpdate do the site conversion for you, or not. We did our own site conversion, so we trained all of our editors, and then provided resources in the form of OU trained Level 9 & 10 admins. All of our users were Level 8, and limited to editing their own site areas. Level 9 & 10 admins can edit any site as needed to assist. Only admins have source code access which may be needed to fix the occasional thing depending on your design and what your users are capable of breaking!

In addition to me, we had two additional Level 10 admins, but they were generally my backups. So, you can work with one full-time admin, but you need back-up. We had a project team of 8 that were all trained by OU, and included our web developer (webmaster), our graphics specialist, library admin, EMS calendar admin (back up L10 admin), project lead (back up L10 admin), full-time campus trainer, assistant web developer, and me.

We have currently 295 users, so other than the project team (all Level 9 admins except as noted,) that is 287 users trained. We started heavy training in April, and classes were generally full for the next three months! I just asked the project lead (my boss) to remind me when we started and he mentioned he was planning on pulling together a count of staff hours involved, but we don't have that yet. Included in those users are a few student workers (~6?) that we had organized to do targeted site conversion for departments that either did not have staff, need help, or just due to sheer size.

We also offered hands-on Open Labs where people could come for assistance with their sites, with the admins and trainers there for assistance. In addition, we did Web Workshops that were a topic-specific presentations on various topics of interest & how-to's. These were video recorded and could be watch remotely as a live-cast, or viewed afterwards via the recording.

The most important resource to have is a dedicated site with help information for your users. We have both how-to's and the workshop videos. A few screencasts as well. Basically all the content from the training session was duplicated here for reinforcement and reference. As well as supplementary advanced material for those that wanted to do something just a little bit different. You can see our resources here: http://www.utc.edu/university-web/

Hope this gives you some insight into what is possible in 9 months! Our webmaster started working on the design in mid-Oct 2012, and we committed to a design with OU on December 1st. From Dec 1 to March it was primarily about training the admins while OU worked on the site design implementation. We made a few tweaks that may have slowed us down, but considering the fact we did more redesigning than we had originally intended, we still met our target launch date of August 1. (Actually, we beat it as we launched 5pm July 31!)

All in all, a very successful project!

If you have further questions feel free to email me.

-Dan Chase (Dan-Chase@utc.edu)

Comment by Ronna Johnston on September 18, 2013 at 8:41pm

I have a question for OU campus users. Univ of Northern Colo is purchasing a CMS this year and I have to submit a staffing plan - in two weeks! I am wondering what kind of staff you have to maintain the CMS system.  A full time admin? A trainer? A content person? All those in one position? We have about 250 web authors and 350+ sites, 12,000 students. Any help would be VERY appreciated! Thanks.

Comment by Sara Arnold on September 18, 2013 at 1:58pm

We're excited to welcome Philadelphia College of Osteopathic Medicine to our OU Campus CMS user community!

Comment by Sara Arnold on September 17, 2013 at 4:43pm

We warmly welcome The College of Wooster to our OU Campus CMS user community!

Comment by Sara Arnold on September 17, 2013 at 2:09pm

Going to HighEdWeb in Buffalo? Register for the OmniUpdate Niagara Falls night excursion! Space is limited, so sign up now!

Comment by Sara Arnold on September 16, 2013 at 2:54pm

Check out our new case study on creating a mobile app with Tarrant County College!

Comment by Sara Arnold on September 10, 2013 at 12:50pm

Congrats to Fresno State on going live with their new online course catalog managed by our OU Campus CMS!

Comment by Sara Arnold on September 6, 2013 at 5:20pm

Congrats to Mount Mary University on going live with their awesome new website managed in our OU Campus CMS!

Comment by Sara Arnold on September 5, 2013 at 2:54pm

Register now for our September 26 webcast on web accessibility with California State University Channel Islands!

Comment by Sara Arnold on August 29, 2013 at 5:40pm

Please note that OmniUpdate will be closed on Monday in observance of Labor Day. We wish everyone a safe and happy holiday!

 

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