I am back up on my usability soap box and have an open question for the group - what are your worst usability horror stories. Here's mine:
At my school the housing request form was recently made available online. Here is some of the text from the instructions:
System Requirements :
You MUST ONLY use IE v 6.0+. You cannot use a Mac. Incompatible browsers may prevent some pages from being displayed. Do not use Firefox.
I guess we don’t want any Mac users or Firefox users living on campus!