University Web Developers

University Web Developers

Casey Davis
  • Male
  • Edmond, OK
  • United States
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Live Chat on Your Site
8 Replies

I'm curious, who integrated live chat support into their website? We just recently got it up and going here at busn.uco.edu. As it is brand new and…Continue

Tags: help, support, chat, live

Started this discussion. Last reply by Sarah McMaster May 3, 2013.

Google Wave for You?

In keeping up with the latest trends I threw together a quick Google Wave page for the UCO College of Business Administration. (http://busn.uco.edu/wave)So far…Continue

Started Nov 24, 2009

 

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Latest Activity

Sarah McMaster replied to Casey Davis's discussion Live Chat on Your Site
"Has anyone crunched any web traffic or online inquiry percentage increases after implementing a chat module? If you would care to share any data or figures I'd be much obliged!"
May 3, 2013
Michael Fienen replied to Casey Davis's discussion Live Chat on Your Site
"I'm a +1 on LiveZilla as well."
Jan 13, 2012
Isaacson replied to Casey Davis's discussion Live Chat on Your Site
"I know I'm a bit late to this discussion but I was wondering if anyone had other recommendation besides the ones below. "
Jan 13, 2012
Bradley Livermore replied to Casey Davis's discussion Live Chat on Your Site
"We use LiveZilla. It's free and outperforms the software we were paying $$$$ thousands per month for licenses. We have 30+ admissions advisors available for chats from about 8am-8pm. You can set up different departments and it will look up if…"
Dec 1, 2009
Michael Plyler replied to Casey Davis's discussion Live Chat on Your Site
"We're using Olark for our Admissions and Giving pages. There are several different plans available. Olark provides several integrations (iPhone App, iChat, AOL, etc... basically anything with Jabber support). We piloted LivePerson for our site…"
Nov 30, 2009
Casey Davis replied to Casey Davis's discussion Live Chat on Your Site
"I'm using a version of PHPLive I've been customizing for the past few years. Although I've used the meebome widget before too. The nice thing about it is that if no one is online to answer the chat it prompts them to leave a message."
Nov 25, 2009
Peter Mentzer replied to Casey Davis's discussion Live Chat on Your Site
"Our library staff initiated adding live chat and have had a good success with it. Now the admissions folks are interested in doing something similar. The real challenge is, of course, people managing the responses. The technology is fairly…"
Nov 25, 2009
Casey Davis replied to Mark Greenfield's discussion Calling All UWEBD members using Google Wave
"Sent you a wave invite =)."
Nov 24, 2009
Casey Davis replied to Mark Greenfield's discussion Calling All UWEBD members using Google Wave
"I'm sure your friend added you. It takes an indeterminate amount of time for google to process the invite."
Nov 24, 2009
Casey Davis posted discussions
Nov 24, 2009
Casey Davis joined Anne Petersen's group
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Usability

A group for those interested in usability principles, practices, and testing.
Nov 24, 2009
Casey Davis joined Michael Fienen's group
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AJAX and Javascript

How are you using it? Where are you using it? How are you making it degrade gracefully? What are you doing to make sure applications remain accessible?See More
Nov 24, 2009
Casey Davis joined Daniel Vice's group
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Page Coding

A group to discuss coding that impacts page layout and functionality such as HTML, CSS, JavaScript, etc.
Nov 24, 2009
Casey Davis joined Stewart Foss's group
Nov 24, 2009
Casey Davis joined Karlyn Morissette's group
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Google Analytics Users

it's pretty self-explanatory :-)
Nov 24, 2009

Profile Information

Employer?
UCO College of Business Administration
Website:
http://busn.uco.edu
Personal Website:
http://www.caseydavis.org
List three areas of expertise or specialization.
design, javascript/ajax, security
What CMS are you using?
home-made... the 'CaseyDavis CMS' (highly modified from the base code of Joomla.) and Wordpress
What department or office are you in?
College of Business Administration
Primary Job Responsibility
Research, strategize, develop and implement new ideas in website technology. Maintain, secure and defend the web server.
Number of students at your institution
15,000

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Deb Withee replied to Deb Withee's discussion HubSpot
"I think I will need to post on the other uwebd listserv also."
Jan 22
Katelyn Colombo replied to Deb Withee's discussion HubSpot
"I'm very interested in this question as well--especially if any universities are using it for alumni communications."
Jan 22
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