"While it's generally not the primary justification for implementing a new web CMS, it's almost inevitable that doing so will lead to changes in your consumer-facing web design regardless of what your current site architecture may be. That…"
"Number of page revisions and length of days in approval processes may be good metrics to look at quarter over quarter, or whatever interval makes sense for you- In other words, as we progress, did we see the former increase and the latter decrease?…"
"The amount of post-training assistance hours that are needed with content managers may be a helpful metric to track as well. You can (perhaps) learn something about both user "activity" and success of the training component."
"Thanks to all for your responses.
"Actively using" the system means: that content manager's pages are being maintained/updated (evidenced by no outdated content) and they aren't coming to IT for those updates.
"We are also transforming our web this year with new visual design system and CMS. We should definitely all collaborate on drivers, best-practice, planning, and execution.
Our program has three high level objectives:
"As Annette said, it depends on why you're doing it. What are the problems that need to be solved, and what are the outcomes that can be measured? I'm planning to switch to a CMS from not having one this coming year, and most of our issues…"
The measurement of success is based on the reason for the change of CMS in the first place. Is the CMS upgrade part of an overall redesign and updated information architecture? Or is it a stand alone project? Are you moving from having no…"
This may, or may not be a long shot, I returned to higher ed web management in January. One of the joys I have inherited is refining the UX for our student services portal. While I am a long time php abuser, I have less experience with .net based applications...are there people out there who are dealing with same? Does anyone want to trade experiences/answer occasional questions?Thanks,Ken PooleyWebmaster Southern Maine Community Collegehttp://www.SmccME.eduSee More
The Marketing Communications group in the University of Wisconsin-Madison’s Division of Information Technology (DoIT) is looking for an enthusiastic, talented full-time User Experience Consultant (Project Position) to join our team.Your roleWe need someone who is driven–dare we say obsessed–to understand and define the challenges our users face and the types of experiences that will be most user-friendly and effective for them. Help us understand, translate, and communicate users’…See More
Web Specialist / Designer at Syracuse UniversityApply at: https://www.sujobopps.com/postings/53226The role of a web specialist is to facilitate the use of web-based technologies to support divisional goals and enhance communications.Responsibilities Include:Focus web communications throughout the Division to provide a consistency of design, brand and message.Provide guidance and leadership to the Division in all areas of web…See More
"Thanks very much for the update, Dan. I had a look at your RFP a while ago and wondered how your search went. I hope to be able to contacted you off-list at some point for a few specifics as we're looking to do something similar.
Hi All,When you search for Union College in Google (https://www.google.com/#q=union+college) you get a little synopsis of the college in the right hand bar. The logo they are pulling is actually the college seal from a third party site. Does anyone have any tips on how to influence Google to pull a specific logo from our site (preferably of our choosing).-David See More
"We're excited to announce we won a Silver Stevie Award for Customer Service Department of the Year! We are proud of our support staff for all their hard work, and we couldn't ask for a better community of customers. Check out…"