"I echo Justin's comments about OUCampus. I can't say enough about their customer service - I never feel like I'm bothering them or have a "stupid" question to ask and their response time is great. Easy to train…"
"In the beginnig I offered training sessions for my users and the room held approx 25 people (computer lab with overhead projector - some people prefer to watch, others are more hands-on so they could follow along on their screens). …"
"When we were looking for a CMS a few years ago, our final choices were very similar in features. I'm glad we went with OUCampus - their customer support is really really good. We're a small institution so to me, that makes all…"
"We are thankful that we moved our website offsite to a third party host earlier this fall. Our campus is still without regular power, 5 days after Storm Alfred hit the northeast (we are using generators and opened back up…"
"Our Manager of Creative Services is responsible for the creative development of the College’s printed pieces, social media content, and video stories. She is a member of the Marketing and Communications department, which also includes…"
"I meant that I would not do the whole thing at one time. First split out content and create an intranet and an Internet. Do the redesign of the site as another project. Implement the CMS as another project. To do them all…"
"We are a small institution and are using a different CMS. I am responsible for providing training. I have scheduled numerous in-person training sessions with varied degrees of success. Last fall I polled our CMS users and did not…"
"Also, if you are assigning others the ability to post some kind of emergency message, make sure they are trained and drilled at least twice a year, maybe more. Otherwise it is a sure bet they will forget how to use the system in a moment of…"
"I agree that there should be a larger team able to post emergency updates to the home page, and that team should be identified with the assistance of the College's emergency management team. Ultimately, the role (as I see it) should be…"
"That's a good question, and a reminder for me to look at this issue again. I'm at a small school as well with 3 staff. I have some ideas on how this might work. Here's what I'm thinking for my situation.
1. Figure out who should…"
We are a small college with 2 staff members dedicated to the website. We are essentially the go-to people when it comes to updating the website during closings, snowstorms, etc. An issue arose because this weekend neither one of us is going to be available to update the website in case of an emergency. Although the likelihood of something happening is small, we still need to ensure that we have coverage in case something does happen. How do other institutions handle this coverage?
"I have to ditto Justin's posts. We are a small campus and until recently I was the primary web person - meaning that departments would send me web content changes and complain because it took so long for me to implement those…"
"We are a small private institution (around 1300 students). My position ("Web Site Coordinator") has bounced between Marketing and IT. I am currently in the Marketing & Communications department. Prior to adopting a CMS last year I was…"
"OUCampus user since Spring 2009. Easy to train users, easy to set up accounts. Can generate nice custom reports so I can see at a glance which user accounts are dormant; which pages are stale and should be reviewed by the departments (can see last…"
"Are you still having this issue? I have some experience with XML based flash pieces. Usually you have to ensure the directory you are pointing to is correct. Sometimes it is an absolute path others it is a relative path. However, that would not…"
Have you attended one of HighEdWeb’s regional conferences, or heard the great buzz about the regionals, and thought that your institution would be an ideal future conference host? Then we invite you:Submit a proposal by June 30 to host a 2014 HighEdWeb regional.“Planning a regional event, while work-intensive, gives both planning committee members and conference attendees an incredible…See More
"As Annette said, it depends on why you're doing it. What are the problems that need to be solved, and what are the outcomes that can be measured? I'm planning to switch to a CMS from not having one this coming year, and most of our issues…"
"For our global header nav, I've been tracking every click as an event in Google Analytics for several months. It's pretty clear now which links are popular and which are being ignored. I also use Crazy Egg to see clicks on the current…"
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