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Katra Farah
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Katra Farah's Discussions

online/virtual session participation rates

Hi First timer!I wanted to find out if anyone has metrics for online/virtual session participation rates. We host a few online events for prospective students and wanted to find out if anyone has or…Continue

Started Jul 3

Online chat interfaces
5 Replies

Hi Everyone,I'm doing research for an online chat interface. Would anyone have recommendations that aren't in house built.We'll need to embed it on our website.Thanks again,KatraContinue

Started this discussion. Last reply by Sarah McMaster May 3, 2013.

Web portal pages

Anyone using portal pages to direct web traffic to relevant websites?Do you have pros and cons?Continue

Started May 30, 2012

multimedia presentation vendors

Anyone on the forum know of a great online presentation vendor? This is for a multimedia presentation that will be used by recruiters on the road.Continue

Started May 9, 2012

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Katra Farah's Page

Latest Activity

Katra Farah posted a discussion

online/virtual session participation rates

Hi First timer!I wanted to find out if anyone has metrics for online/virtual session participation rates. We host a few online events for prospective students and wanted to find out if anyone has or knows of a benchmark.Also if anyone knows of a higher education email campaign metrics benchmark, I'd really appreciate this insight as well.Thanks,KatraSee More
Jul 3
Sarah McMaster replied to Katra Farah's discussion Online chat interfaces
"Thanks, Daniel. We don't currently have any livechat solution so this is new fact-finding territory for us! I will keep the forum posted as/if we are able to move forward."
May 3, 2013
Dan Bashaw replied to Katra Farah's discussion Online chat interfaces
"In our case the impact of our current proprietary chat tool seems to be minimal, as it is little-used. It requires log-in with contact details and is slow to load. I don't have any metrics on its impact to back up my perception though. I expect…"
May 3, 2013
Sarah McMaster replied to Katra Farah's discussion Online chat interfaces
"Have you been able to make any outcome statements re: web traffic or online inquiry percentage increases after implementing a chat module? If you would care to share any data or figures I'd be much obliged!"
May 3, 2013
Leo Pardo replied to Katra Farah's discussion Online chat interfaces
"Katra, I used Mibew (http://mibew.org/) at my previous job to help our webinar attendees with technical issues. Our university's department of student activities also uses it on their website. (https://studentactivities.tamu.edu/app/ - look for…"
Feb 22, 2013
Dan Bashaw replied to Katra Farah's discussion Online chat interfaces
"Hi Katra, For background, are you using a specific CMS or preferred technology stack, and do you have a preference for a 'cloudy' hosted solution you just drop in with an iframe, or something that integrates directly with your CMS? (Chat…"
Feb 22, 2013
Katra Farah posted a discussion

Online chat interfaces

Hi Everyone,I'm doing research for an online chat interface. Would anyone have recommendations that aren't in house built.We'll need to embed it on our website.Thanks again,KatraSee More
Feb 21, 2013
Katra Farah posted a discussion

Web portal pages

Anyone using portal pages to direct web traffic to relevant websites?Do you have pros and cons?See More
May 30, 2012
Katra Farah posted a discussion

multimedia presentation vendors

Anyone on the forum know of a great online presentation vendor? This is for a multimedia presentation that will be used by recruiters on the road.See More
May 9, 2012
Katra Farah replied to Daniel Fowler's discussion Google Analytics - What are your drop off rates?
"We have 2 websites and the numbers are so far apart that it makes me think:) youbc 9.46% CFL 52% "
May 9, 2012
Katra Farah is now a member of University Web Developers
Apr 27, 2012

Profile Information

Employer?
University of British Columbia
Website:
http://you.ubc.ca
Find me on Twitter at:
http://katrafarah
List three areas of expertise or specialization.
web writing, online marketing and crm
What CMS are you using?
WP, enterprise system -ezRecruit
What department or office are you in?
Prospective Students Marketing and Communications
Primary Job Responsibility
Web Communications
Online recruitment tools
Online advertising
Product development
Number of students at your institution
50K

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Dan Bashaw replied to Beth Hastings's discussion Columbia College site redesigned - take a look!
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Beth Hastings posted a discussion

Columbia College site redesigned - take a look!

We launched a redesign of our site on July 1. It was more than just a new skin, it was a reorganization of the content. In the past we've tried to serve all audiences - current students, prospects, staff, faculty and alumni. It ended up being link overload. It also used internal back office terminology that was confusing to prospects.Our charge was to gear the site toward prospective students and to move all content for current students and faculty & staff behind our existing portal.We…See More
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