"Your blog and feed approach to CMS training and support sounds like it will be very efficient... We are going to be rolling out a new WordPress multisite network, and that is definitely something I'll adopt as well. Thanks for the tip!"
"I like the idea of giving them something they can take notes with. I am not a fan of printing things that go obsolete quickly. Our old docs held up for 3 years, and I'm crafting the replacements to hold as long as possible -- to…"
"My (totally anecdotal) perception is that printed manuals are not particularly useful to most users these days. When you factor in maintenance and updating of the manual, they are really not worth the effort. Contextual online help, along with a…"
"We've gone for simple, monthly, linking to the full article but include a short description so folks can choose what to read. Perhaps a balance of what is included in full and what should really be a link to a page with more…"
I've seen a few examples of printed, bound training books -- some with tabs. In the long-term I'd love to grow our training materials into something that's a combination of how-to, style guidelines, and related policies. I think then it would be worth the effort.It'll be a while before I have all the content together, so for now I'm curious -- is a training book that is printed and bound effective?I'm investing quite a bit of time developing "Help" pages for each site -- a page with links to…See More
"Didn't see anything on amCharts.
For what we want to use it for we need to be able to plot multiple points per line. In one case it's a faculty member with multiple areas of research, in another it's a course listed across…"
content management, information architecture, accessibility
What CMS are you using?
Cascade Server by Hannon Hill
What department or office are you in?
Primary Job Responsibility
As assistant director of web development at Vassar College I have developed procedures for maintaining over 150 official sites. I am currently implementing an enterprise content management system while managing the manual maintenance of legacy content from over 500 content providers.
Hi First timer!I wanted to find out if anyone has metrics for online/virtual session participation rates. We host a few online events for prospective students and wanted to find out if anyone has or knows of a benchmark.Also if anyone knows of a higher education email campaign metrics benchmark, I'd really appreciate this insight as well.Thanks,KatraSee More