"Your blog and feed approach to CMS training and support sounds like it will be very efficient... We are going to be rolling out a new WordPress multisite network, and that is definitely something I'll adopt as well. Thanks for the tip!"
"I like the idea of giving them something they can take notes with. I am not a fan of printing things that go obsolete quickly. Our old docs held up for 3 years, and I'm crafting the replacements to hold as long as possible -- to…"
"My (totally anecdotal) perception is that printed manuals are not particularly useful to most users these days. When you factor in maintenance and updating of the manual, they are really not worth the effort. Contextual online help, along with a…"
"We've gone for simple, monthly, linking to the full article but include a short description so folks can choose what to read. Perhaps a balance of what is included in full and what should really be a link to a page with more…"
I've seen a few examples of printed, bound training books -- some with tabs. In the long-term I'd love to grow our training materials into something that's a combination of how-to, style guidelines, and related policies. I think then it would be worth the effort.It'll be a while before I have all the content together, so for now I'm curious -- is a training book that is printed and bound effective?I'm investing quite a bit of time developing "Help" pages for each site -- a page with links to…See More
"Didn't see anything on amCharts.
For what we want to use it for we need to be able to plot multiple points per line. In one case it's a faculty member with multiple areas of research, in another it's a course listed across…"
content management, information architecture, accessibility
What CMS are you using?
Cascade Server by Hannon Hill
What department or office are you in?
Primary Job Responsibility
As assistant director of web development at Vassar College I have developed procedures for maintaining over 150 official sites. I am currently implementing an enterprise content management system while managing the manual maintenance of legacy content from over 500 content providers.
I was hoping someone here has recently gone through the process of removing ads from the end of their YouTube videos. I am having a heck of a time figuring out how to do it, especially as YouTube has made some changes over the past year and most schools I have spoken with had established this before these changes went into effect.Last I checked we are a "partner" with YouTube which allowed us to post longer videos and whatnot. The articles I'm ready seem to suggest that I have to monetize my…See More
This may, or may not be a long shot, I returned to higher ed web management in January. One of the joys I have inherited is refining the UX for our student services portal. While I am a long time php abuser, I have less experience with .net based applications...are there people out there who are dealing with same? Does anyone want to trade experiences/answer occasional questions?Thanks,Ken PooleyWebmaster Southern Maine Community Collegehttp://www.SmccME.eduSee More
The Marketing Communications group in the University of Wisconsin-Madison’s Division of Information Technology (DoIT) is looking for an enthusiastic, talented full-time User Experience Consultant (Project Position) to join our team.Your roleWe need someone who is driven–dare we say obsessed–to understand and define the challenges our users face and the types of experiences that will be most user-friendly and effective for them. Help us understand, translate, and communicate users’…See More
Web Specialist / Designer at Syracuse UniversityApply at: https://www.sujobopps.com/postings/53226The role of a web specialist is to facilitate the use of web-based technologies to support divisional goals and enhance communications.Responsibilities Include:Focus web communications throughout the Division to provide a consistency of design, brand and message.Provide guidance and leadership to the Division in all areas of web…See More
"Thanks very much for the update, Dan. I had a look at your RFP a while ago and wondered how your search went. I hope to be able to contacted you off-list at some point for a few specifics as we're looking to do something similar.
Hi All,When you search for Union College in Google (https://www.google.com/#q=union+college) you get a little synopsis of the college in the right hand bar. The logo they are pulling is actually the college seal from a third party site. Does anyone have any tips on how to influence Google to pull a specific logo from our site (preferably of our choosing).-David See More
"We're excited to announce we won a Silver Stevie Award for Customer Service Department of the Year! We are proud of our support staff for all their hard work, and we couldn't ask for a better community of customers. Check out…"