User testing brings good results
Students at Harper College must use the student portal for all business-related transactions, such as registering, paying tuition and accepting financial aid awards. But most other information—academic programs, college catalog, calendar of events, advising—is on the external site.
Through user testing, we saw that students were confused about which site to go to, to accomplish particular tasks. They would search the external site for information that was only available on…
ContinueAdded by Susanne Starck on December 21, 2011 at 7:03am — No Comments
Educator, Test Thyself!

Added by John O'Keefe on April 11, 2008 at 10:30am — No Comments
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