Students at Harper College must use the student portal for all business-related transactions, such as registering, paying tuition and accepting financial aid awards. But most other information—academic programs, college catalog, calendar of events, advising—is on the external site.
Through user testing, we saw that students were confused about which site to go to, to accomplish particular tasks. They would search the external site for information that was only available on…Continue
Added by Susanne Starck on December 21, 2011 at 7:03am — No Comments
Added by Michael Fienen on January 6, 2009 at 11:44am — No Comments
My guess is that all of them do. Then why, when it comes to a website, shouldn't we test it to make sure the "learner" (web visitor) is getting the message we want? It's so easy to gauge the effectiveness of your website by just testing it… Continue
Added by John O'Keefe on April 11, 2008 at 10:30am — No Comments