My previous post was about how students were confused regarding what information was on portal vs. what was on the external web site, and changes we had made to help them figure it out.
Today I came across a great example. Santa Barbara City College,identifies pathways with START HERE! and emphasizes content that is unique to their student portal, under the heading "What's Inside."
And, notice the way they present information to parents, relatives and guardians. Mouse over those words and a pop-up tells them about FERPA.