My name is Stephanie Martinez and I recently became a web designer for the higher education publisher, University Business Magazine
Next month I will be presenting a session at our EduComm Conference
called "Does this website work?" As our conference is only partially devoted to web design/development, the session will need to be general. Our audience is made up of a diverse group of higher ed professionals.
I wonder if I might ask this group to provide some feedback in regard to the unique challenges you face as web designers in the higher education market.
Prior to my current position, as a web designer for small businesses, I have faced challenges in regard to (and not limited to): requirements documentation, setting expectations, receiving promised content on schedule, scope creep, resistance to the investment of testing users, etc.
I would imagine that many of you have faced similar challenges but due to the complexity of a higher ed website serving many different user groups, I want to make sure I "get it right" when presenting to this audience. I have not designed a site for a higher education institution therefore any and all comments/feedback/ideas would be greatly appreciated. The presentation will touch upon project planning, information architecture, usability, accessibility and content development (much to cover in a short period of time, I know).