University Web Developers

University Web Developers

For those of you who have recently updated your site or going through an update (since Jan 2008), do you support IE6?
Why? Why not?
If not, how do you handle those few visitors that still use it? Browser upgrade suggestions? A supported browser copy on a page or footer?

We're leaning towards only supporting Safari 3+, FF 2+, and IE7+.

Views: 62

Reply to This

Replies to This Discussion

I unilaterally declared that my office (a one man web office for a 26,000 page site) will not support IE6. It's a resource issue, not to mention it's running at its EOL. I simply don't have the time to stop and test every little thing in it and deal with its quirks and flaws. Usually, these are elements of progressive enhancement, and I simply will do some browser detection and have the page modify itself accordingly (easy with our CMS) to not serve enhanced code to IE6. Sometimes it's actual layout stuff. I simply can't care, too many bigger fish to fry.

When users complain, I tell them to get Firefox. If that doesn't work, I politely explain that it's not a reasonable demand to support such an old piece of software now given our resources, and if they want it to change, feel free to write our VP asking that more manpower be added to the office. And then go get Firefox. Has it gotten me some dirty looks and angry emails? Yep. But ultimately, no one challenges the matter, because at least in our case, I'm right, heh.
We still support IE6 as about 23% or our total visits are still IE6. That is too large of a percentage to totally not support it. We try to get it as exact as IE7 and FF2+ but in some cases we have to settle for something that is not as perfect.

The browsers that we don't support are those that are less than 5%, so we still have a ways to go before we will officially tell people that it is not supported.

That being said, if our campus users call with problems and they are on IE6 we do try and push them to a newer browser.
We also decided to minimally support IE6 (visually) in a recent redesign. Unfortunately, around 14% of our users still use IE6, so we didn't feel that we could totally ignore it. Our org doesn't really have a "browser strategy" yet, so for now, we're just making these decisions on an ad hoc basis.

We were using PNGs for banner and rounded corner images, so we just made .gif equivalents, and used CSS hacks to hide the PNGs from IE6, and separate CSS rules to display the .gifs. It doesn't look extremely pretty, but it's functional.
For the past three years we've seen IE6 usage go from 22% to 9%.

There are several factors for us: resources, not wanting to use hacks, and an expectation that we'll see a continued decrease in IE6 usage.
For us this is really an analytics question. Our IE6 users are still too many in number to ignore. It is getting closer though.
We've still got 10%+ IE6 usage, so I think we'll have to hold out a little longer. *sigh*

Apart from the percentage, I think it's important to think about exactly who that small percentage may represent. My guess is that people who haven't updated from IE6 are a combination of:

1. Corporate users who are stuck on IE6 for standardization reasons.
2. Older people who think IE6 is the internet.
3. Non-technical people who don't know or can't be bothered.

My point: From a student recruitment and admissions standpoint, IE6 probably isn't that important, since teenagers aren't likely to be in these groups. From a fund raising, business relations and alumni standpoint, you may want to keep things running in a terrible, abomination of a browser for just a little bit longer.
Ha ha ha. We support IE6 because our IT office won't support IE7 or 8 for campus users yet.
I minimally support IE6 for layout issues, and make try to not to use PNGs. I don't find that limiting. Constraints foster creativity.

I also added a conditional If IE 6-7 statement at the footer of our site suggesting that those users upgrade to Firefox, Safari, or Chrome.

I'd love to ditch it entirely, and I can see that from our analytics, the vast majority of our IE6 users are here on campus, possibly in our building.

How about this as a question: At what percentage do we stop supporting it?
I think we've had this discussion (or a similar one - maybe it was about supporting IE8) recently. Our site still gets a decent amount of traffic from IE6 users, so we minimally support it. I will check new pages and major updates in IE6, and will correct major issues if they appear. We use quite a few transparent PNGs in our layout, as well, but I've implemented through conditional comments for most of those. In the few cases where that's not feasible, I've made GIF equivalents for use in IE6.

When building the site, I even developed it to minimally support IE5, as there were still about 5% of our visitors using that. However, that number has declined to only one or two visits each month since the redesign, so I've stopped even checking the site in that browser.
We support IE6, IE7, and FF. I wish we could drop IE6, but a good 20% of users still use it.



Latest Activity

Profile IconTracey Vellidis and Mikey Greenland joined University Web Developers
Jan 14
Sara Kisseberth posted a discussion

Archived magazine stories

Greetings,What are you all doing online with "old" magazine stories? Do you delete issues after so  many years? 5 years? 10? I'm torn between keeping all on for historical purposes or keeping just a few years online to simplify the site (ala Gerry McGovern.) Curious as to what you see best practices being.ThanksSara KisseberthBluffton Universitywww.bluffton.eduSee More
Jun 10, 2020
Erin Jorgensen posted a discussion

HighEdWeb 2020 Accessibility Summit

The HighEdWeb 2020 Accessibility Summit is a one-day, online conference about digital accessibility in higher education happening June 25, 2020, from 10 a.m. to 5 p.m. CDT.Join in to learn best practices, share stories and connect with your higher ed peers on topics including social media accessibility, web development, user experience and more. Sessions are designed to boost knowledge at every level, from accessibility beginners to technical experts. Conference registration is $25, with…See More
May 29, 2020
Erin Jorgensen is now a member of University Web Developers
May 29, 2020
Christine Boehler posted a discussion

HighEdWeb 2020 Annual Conference - ONLINE

October 19-20, 2020     Join us ONLINE for HighEdWeb 2020, the conference created by and for higher education professionals across all departments and divisions. Together we explore and find solutions for the unique issues facing digital teams at colleges and universities. In 2020, the Conference will be held completely online, offering multiple tracks of streamed presentations, live…See More
May 3, 2020
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Throughout April, we're hosting webcasts exploring how colleges and universities across North America are responding to the COVID-19 pandemic. Register for the series today!"
Apr 13, 2020
Christelle Lachapelle is now a member of University Web Developers
Apr 6, 2020
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Download our latest white paper to learn how the demographics of today’s higher ed learners are shifting, and how schools can adapt to meet the needs of these new learners."
Mar 31, 2020
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Join our next webcast with Amrit Ahluwalia from The EvoLLLution to learn about the new "modern learner" in higher education."
Mar 30, 2020
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"As we ride out the latest developments and impact of the coronavirus, there's no better time than now to learn the three Bs of crisis planning."
Mar 16, 2020
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Is your college or university prepared to meet the challenges that come with disasters and emergencies like the coronavirus? Learn how your CMS can help."
Mar 12, 2020
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"Can’t afford the time and money to launch a comprehensive guided pathways model? Register for our FREE webcast to learn tricks for simulating a digital guided pathways experience."
Feb 21, 2020
Sara Arnold commented on Lynn Zawie's group OmniUpdate
"With college enrollment decreasing for the 8th year in a row, boosting your college or university marketing efforts is more important than ever. Here's how to get started."
Feb 20, 2020
Christine Boehler posted a discussion

HighEdWeb 2020 Annual Conference

October 18-21, 2020 in Little Rock, Arkansas, USA     Join us for HighEdWeb 2020, the conference created by and for higher education professionals across all departments and divisions. Together we explore and find solutions for the unique issues facing digital teams at colleges and universities. With 100+ diverse sessions, an outstanding keynote presentation, intensive workshops, and engaging networking events,…See More
Feb 19, 2020
Christine Boehler posted a discussion

HighEdWeb 2020 Call for Proposals is Open!

The 2020 Annual Conference of the Higher Education Web Professionals Association (HighEdWeb) will travel to Little Rock, Arkansas, this October 18-21 — and the call for proposals is now open! As a digital professional in higher education, we know you have great ideas and experiences to share. From developers, marketers and programmers to managers, designers, writers and all team members in-between, HighEdWeb provides valuable professional development for all who want to explore the unique…See More
Feb 14, 2020
Christine Boehler shared Sara Clark's discussion on Facebook
Feb 14, 2020
Christine Boehler is now a member of University Web Developers
Feb 14, 2020
Brian Bell joined Kevin Daum's group
Feb 14, 2020
Brian Bell joined Mark Greenfield's group
Feb 14, 2020
Kenneth George is now a member of University Web Developers
Feb 13, 2020

UWEBD has been in existence for more than 10 years and is the very best email discussion list on the Internet, in any industry, on any topic


© 2021   Created by Mark Greenfield.   Powered by

Badges  |  Report an Issue  |  Terms of Service